Terms and Conditions

Baggage, and Personal Belongings

Uniworld allows one suitcase per person. Airlines may have additional baggage restrictions and may impose an additional charge at check-in for each checked bag; please check with your air carrier prior to your flight as baggage policies may differ and change frequently among airlines. Keep an eye on your baggage it is your responsibility throughout the trip. Uniworld is not responsible for loss, theft or damage to baggage and/or personal belongings. A protection plan covering lost, stolen or damaged baggage is available through the Uniworld Worry-Free Travel Protection Plan.

Additional Considerations

Travel Protection Plan: Uniworld makes every effort to ensure that your trip is safe and enjoyable. However, situations beyond our control may occur. Also, keep in mind that your health plan coverage for a stay outside the U.S. may be limited. We recommend you obtain a travel protection plan. To help provide you with peace of mind, Uniworld offers a comprehensive travel protection plan. For details, please see the Worry-Free Travel Protection
section of this brochure.

Itinerary Changes: You can count on the value of Uniworld's experience and regional knowledge to make sure you enjoy your cruise/tour even when conditions beyond our control occur. The very nature of a river, its sources, and networks of bridges and locks, means that there will be times when weather or other conditions in a region require Uniworld to make adjustments and/or modifications to an itinerary. Although every effort will be made to keep itineraries, vessels, and hotels as they are shown in the brochure, Uniworld reserves the right to substitute itineraries, hotels or vessels. In such cases, we will do everything we can to make sure the locations visited, the excursions taken and the hotels or vessels offered are similar to the ones originally planned. Any changes to itineraries will not result in eligibility for a refund. Itineraries are subject to change without notice and may need to be altered specifically because of water levels, wind factors, or other conditions.

Extensions/Land Tours: Uniworld reserves the right to reschedule and/or cancel land extensions or land tours if the minimum number of participants (20 people) is not met or for safety reasons. If you, as the Passenger, choose to cancel your pre- or post-cruise extension eighty-nine (89) days or less before departure, then please refer to the Cancellation Policy section for the applicable cancellation policy and penalties that will
be applied.

Advanced, Cancelled or Delayed Sailing/Land Tour: Uniworld reserves the right to cancel, advance or postpone any scheduled tour and/or sailing date and may, but is not obligated to, substitute hotels or vessels. Uniworld shall not be liable for any loss to you by reason of any such cancellation, advancement or postponement. In the event of cancellation by Uniworld, your sole right of recourse shall be to obtain a refund of monies paid to Uniworld in connection with such cruise/tour.

Health and Mobility: Uniworld trips are exciting, relatively active vacations. While there will be plenty of time to relax, there will also be much to see and do. Your included excursions may require an extensive amount of walking over cobblestone streets, uneven pavement and sometimes steps, so please bring any issues regarding your health or mobility to the attention of Uniworld when making your booking, as this could greatly impact your vacation experience. In addition, you should know that while river cruise ships are spacious and elegant, they are equipped to meet European standards, and many do not have elevators. Accommodations in Europe may differ from accommodations in the U.S. If you are disabled, a companion who will be responsible for providing any required assistance must accompany you, as Uniworld is unable to provide individual assistance. Uniworld has sole discretion to decline the booking of any passenger whose condition may affect their own health, safety and enjoyment or that of other passengers. Additionally, Uniworld reserves its right to require a current passenger to end their trip for the aforestated reasons.

Medical Issues: Uniworld does not employ staff doctors or nurses. Should you need medical attention, it will be at local facilities, at your expense. Uniworld is not responsible for any costs incurred as a result of medical services, or for the quality of medical care or medical services you receive.

Smoking Policy: For the comfort of all our guests, smoking is only permitted on the sundecks of our river cruise ships. Smoking is not permitted on motorcoaches.

Diets: Please advise the Uniworld reservation agent of any specific dietary considerations and we will do our best to accommodate your request.

Pets: Pets are not permitted on Uniworld trips.

Legal Notes

Responsibility and Waiver: The responsibility of Uniworld River Cruises, Inc. ("Uniworld") is strictly limited. Uniworld promotes and sells tour programs consisting of certain travel services on the cruise ships (Vessels) or other modes of transport ("Transport"). Uniworld does not own or operate any of the Vessels/Transport. The owners, operators and charterers ("Suppliers") of the Vessels/Transport are independent of Uniworld. Uniworld makes no representations or warranties concerning the Suppliers or the Vessels/Transport. We assume no liability for any acts or omissions of any Supplier including, without limitation, those involving cancellation of tours/cruises, schedule changes, reroutings, delays, damage to or loss of baggage, property damage, equipment failures, accidents, death or injuries to persons regardless of cause, whether or not services are tendered or transportation provided is arranged through Uniworld. Accordingly, you will not have any right to claim or recover against Uniworld as a consequence of any negligent or willful act or failure to act of any Suppliers or the condition or operation of any Vessel/Transport. Notwithstanding anything herein to the contrary, the liabilities and obligations of the Suppliers to you and your rights against the Suppliers, are subject to any and all terms and conditions of the Suppliers
contract of carriage and any and all governmental/jurisdictional laws and regulations bearing upon or otherwise relating to such rights, liabilities and obligations, including, without limitation, choice of law, jurisdiction of disputes, limitations of liability and limitations on the time to file claims. By utilizing the travel services of the Suppliers, you agree that you will look to such Suppliers for any accident, death, injury, property damage, or personal loss to you or to those traveling with you, and that neither Uniworld nor any representative of Uniworld shall have any liability whatsoever.

California Seller of Travel Law: Uniworld River Cruises, Inc. is a registered seller of travel in the State of California, CST #2075415-20, and is a participant in the Travel Consumer Restitution Fund. Registration as a seller of travel does not constitute an approval by the State of California. A complete explanation of your rights under the California Seller of Travel Law can be found on our website at www.uniworld.com.

Omissions: Uniworld is not responsible for omissions, printing and/or presentation errors in brochures, on Internet sites, or in
any other media where such information may be presented; we reserve the right to make corrections as required.

Agreement: The payment of a deposit and/or the issuance of tickets or vouchers shall be deemed your consent to the terms and conditions as presented herein. It is specifically agreed that this agreement is entered into in Los Angeles County, California, and in the event any legal or equitable action is initiated concerning the interpretation, enforcement, or breach of any term, obligation, or duty as contained or related to these Terms and Conditions, the exclusive venue for such action shall be solely in the Superior Court of California, Los Angeles County, Van Nuys District. This agreement shall be construed in accordance with California law without regard to conflicts of law principles.

Time of Printing: The Terms and Conditions listed are those in effect at the time of printing and remain in effect until replaced. These Terms and Conditions replace all previous versions.

Your Passenger Ticket Contract

Transportation aboard the ship is provided solely by the Suppliers (ship owners and charterers) pursuant to the terms and conditions of the Passenger Ticket Contract that you will receive prior to embarkation. A copy of the Passenger Ticket Contract will be provided with your final documentation or earlier upon request or can be viewed on our website: www.uniworld.com. Please note the Passenger Ticket Contract includes a clause specifying the courts of Basel, Switzerland as the exclusive forum for resolving disputes. The Passenger Ticket Contract is governed by the law of Switzerland and is subject to limitations of liability and time limits for making claims under the Athens Convention Relating to the Carriage of Passengers and Their Luggage by Sea, 1974 ("Athens Convention") and the International Convention on Limitation of Liability for Maritime Claims, 1976 ("1976 Convention").